November Favourites


Can’t believe that November completed and entered into the last month of the Year 2016 filled with black-friday deals, friends, treats, celebrations and wait for the big lunches and dinners on the eve of Christmas. So, as a part of Startups Formula blog culture, it’s time to reveal my favourites for the November month – Apps, Entrepreneur’s formula, Strategies, influential video, Business formula and favourite article.

Now, before heading to what kind of stuff interested me in the November month, you can check my October favourites and grab your insights related to Entrepreneurship, Influencing video, Business  and Productivity apps .

Without further wait, I’ve got my November favourites jotted down with the list here:

  • Must-have App – Google sheets
  • Entrepreneur Formula -Ashish Hemrajani
  • Business Formula – GMR Group
  • Stanford Business Education Formula- Building and Managing  Professional sales organisations
  • Favourite Blog Post – Age of content , which type fits your content by Marketsocket Blog

Favourite App -Google Sheets:

I never thought that there will be a tool or an application that replaces mammoth MS-Excel application until I came across Google Sheets. 

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It was when my Windows operated laptop broke out with some issue ,and incidentally, I’ve to switch my work to my husband’s  Mac book. For some reason, I always love to work on Windows OS  with office applications being handy for my Blogging, projects, internships, reports, client works, personal financial planning and job related work. I was so stuck with my work  when I didn’t a find a similar application as MS-excel or MS-word and fetch my significant data for my work. But, world will always give you when you need something you want for a meaningful purpose. I think Google heard the pain and got us with a beautiful application – Google sheets and that changed my work pace in a new dimension, which means I can carry my data in my pocket and open  and work on my data anywhere in this world through their app on any of your smartphones.

The results are instantaneous when you even work on your mobile that was not possible few years back. Using this very app, I formulated my personal financial planning, blogging research data and numbers for my budgets.

 From the below screenshot, you can observe many editing and format tools, options, data, add-ons and other tools that support your kind of work. You’ll be no stranger to this application, when you’re an avid user of Microsoft office applications. Because, every aspect to work on Sheets application is so simple and retrievable that you want to do more on this app.


The other common options available are – to save a file or share your sheet is same as Google Docs sharing your work with dedicated users and an option to allow them to edit your data. Next, how about graphs and related stuff then ? Yes, you can get customised graphs from your data too. You’ve unlimited options to get a visual charts or 3D graphs, where this intelligent application suggests you the type of charts or graphs possible with the kind of table selected  based on your data.

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You might ask, what if I want additional features available from other applications? Yes, there is this Add-on feature where you can add your favourite and important add-ons from the ocean of plug-ins available. Also, these days, there digital applications that support an option to import your data right from your Google drive or Google sheets or Google docs. It’s this brilliance that we can collaborate our work easily and accessible where ever you’re.

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One can’t stop exploring countless options, features and tools available from this app, where you can download it from your App store or you can browse from your desktop and sign in with your gmail account. Voila! you are about to start your journey with this phenomenal application.

MyTake : Contentment with the application is just Amazing!

So here’s your link to create data magic with Sheets 

Business Formula: 

In this series of favourites, GMR group of companies core vision, values and beliefs has made a huge impact on me to put it in my favourites basket for the November month.

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“GMR Group will be an institution in perpetuity that will build entrepreneurial organisations making a difference to society through creation of value.”

When I read these lines from the GMR group vision, they absolutely matches the values and beliefs  followed by the GMR Infrastructure Ltd. founder – Mr. Grandhi Mallikarjun Rao, who says “From the beginning itself, whatever I built I wanted it to be world class. I have never wanted to compromise on the quality.” He said these lines firmly that he holds ‘Can-Do Attitude’ without giving up an opportunity to shape the results qualitatively, which happened, when he pioneered his venture to build a best state-of-the-art Rajiv Gandhi International airport in Hyderabad and then to land his group presence in Transportation that has six operational highways covering a total length of 2851 km.


The group didn’t stop there itself , but made their presence in urban infrastructure, to manage businesses of Special Investment Region (SIR), property development and construction. Also, they forayed into Sports by promoting the Indian Premier League (IPL) – Delhi Daredevils to encourage and support the spirit of  young sportspersons.

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In fact, GMR group dedicates their support ,under the GMR Varalakshmi Foundation ,to focus on societal needs and enhance the quality of lives – health, education, hygiene, sanitation, empowerment, livelihood, and community development.

My take: Today, GMR group is a conglomerate of such massive projects and companies that initiated with one man’s vision to deliver a world-class outcome as his core formula. Obviously, the very formula determines your commitment to stick on to a plan that generates better results and with quality as it’s primary objective. This is the best lesson that every newbie entrepreneur or an emerging startup wants and should thrive to focus on efficiency that your  brand produces to customers . When you know that you employed quality at every level – recruiting right talent, financial management, process best product output, resources procurement and more, you’ll get an amazing response from your contribution to the society.

This is the reason, why GMR group standards have raised to international level and that remain as a top 3rd infrastructure company in India. Ultimately, when you set your vision as to reach world-class standards ,which certainly drives your company’s growth as a remarkable journey from all grounds.

Entrepreneur Formula: 

For the November month, my attention sought after towards Bookmyshow Founder – Mr. Ashish Hemrajani, who started the journey of being a Startup to nourish the value of Startup mentality even after seeing huge accolades from his venture. In crux, Bookmyshow is India’s top online portal to book tickets for – movies, events, plays and sports.


The story to start build a colossal platform like this in India took unprecedented leaps and bounds to make it as a most user friendly platform to book tickets in English, Hindi, Marathi, Bengali, Tamil, Telugu, Malayalam, Bhojpuri, Kannada Punjabi, Gujarati, Sindi languages till today. Consequently, they expanded their horizons into the countries like -Bangladesh, Indonesia, New Zealand and UAE.

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In his recent interview with YourStory media, he opened up his ideology about what is the real competition to Bookmyshow and how having a startup attitude is a real growth metric. He said having the Bookmyshow to compete with the competitors is a sane process, which is as common phenomena,but there are other bunch of things that are key factors to face the competition in the market – mindset of Indian culture, Government policy and Infrastructure issues. At the end, he underlines that the purpose of a company should rely on growing the market penetration but not to shackle with competitors robustness.

Startup mentality Vs. Entitlement mentality :

He was asked “if Bookmyshow still believes in being as a Startup?” , with his response mirrored on the real metrics of a successful Startup is not about Land grab; or number of employees; or chunk of angel funding; or get the attention of  The Economic Times; or number facts ,but the appropriate Startup mentality is to how difference you’re making to human capital, doing right things to end users and work in the same environment that started from scratch.

Indeed, it’s this Startup mentality of being nimble and extremely frugal that makes your company to propagate the success with changing times and customer needs.

My Take: I’m really impressed with the Entrepreneur Formula for the November month and for which I want to incorporate and pursue this formula in every step of my blogging journey.

Stanford MBA Teaching Methods Simulation: 

Simulation teaching methodology is the key formula to engage Stanford Business school students with practical case studies analysis. If you watch this video on  – How simulations are used as a teaching method in the Stanford MBA program, you’ll see the students giving  60 minutes of time to analyse a sales project and come up with a better forecast analysis.

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Here, noted entrepreneur Mark Leslie and Professor Jim Latttin heads 10 teams analysis and validate their outcomes from bad to good forecast. Students get a chance to work on 3 levels

  1. What their sales goal going to be?
  2. Set the quota across three different regions
  3. Final decision to be the personnel

In the whole process, teams dive into the simulated environment and initiate discussions on : How many reps are you going to deploy these regions to make your quota and more.

From the Professor end,it is the time , he interprets teams decisions on how much they make out of sales process and how much they book , how successful they get using their strategies and make them to conclude the forecast the way we want them to do in 60 minutes of time. During the last ten minutes, students need to read the results, and do additional analysis, modify their budgets and then submit their feasible plan.

At the end, Professor reveals the strategies winners put in and losers deploy and conduct a team meeting to know

  • How did a team decide to what decisions team members would make?
  • Who would the team hire ?
  • Where you would deploy the resources?
  • What number would you shoot?
  • And how you would make that number?

Finally, all the teams go under a practical scenario and get an appropriate guidance from the mentors to make corrections to get a better forecast analysis.

My Take: I pretty much loved the methodology assigned by Stanford Business Simulation program to students, because it is this real-time environment that any student would want to understand practical situations, real-life issues and conclude with solutions that fit to customers, business, and stakeholders. I, totally, encourage such curriculum to all current educational institutions and impart practical education to students rather than simply teaching theories.

Favourite Article  – Age of content , which type fits your content: 

The article ‘Age of content , which type fits your content’  from Market socket Blog , has turned my attention to know the type of  content you need to your business purpose. Primarily, Christine (content writer), curated types of content – Blog posts, Email, Guest posts, Podcasts, Curated articles, Online magazine articles, Ebooks and Interviews to unleash the appropriate usage of each type of content model and explain other effective channels to gain loyal customers and increase business conversions.Screen Shot 2016-12-08 at 5.16.36 pm.png

My take: The article is simple enough to understand and categorised the objective of the article neatly that suffice a reader to take immediate action. One line that caught my attention is ‘All writers are readers’ and which made me to focus my posts to Writers-cum-readers and gain their loyalty using my Blog Posts. Also, she included bunch of useful tools that explodes your content marketing results to a new level and which will be a best article in the Content Marketing genre.

So, now that I infused my November favourites essence in this article and it’s your turn to share your favourites of the month or share your thoughts on this post. Don’t wait to share this post someone you feel worth and help them know better with these kind of posts.

@The Startups Formula – Learn, Share and Grow 







The Vault reality show and my expectations!

the-vault-and-my-expectationsWhat is ‘The Vault’ reality show about? And, what is that you think that I’m expecting from the show? Firstly, The Vault is a massive platform blessed for Small and medium businesses, Household businesses and nascent Startups  in India, powered by Times group, which helps to unleash ingenious startup ideas from aspiring Entrepreneurs. Those ideas can be limitless and reflect as a perfect opportunity to bridge the gap of talented innovative ventures and funding team, with a vision to build a better startup ecosystem in India. In fact, there will be multitudinous genres covered on single platform -Technology, Infrastructure, Health care, Apps, Games, Consulting, Banking and Financial services and more.

The Vault is  a reality show aired on India’s No.1 Business Channel – ET Now at 7.30 Pm on October 8th onwards  (every Saturday), which leaves a chance for ambitious entrepreneurs to meet five business moguls , yet reveal their interest to invest in distinctive business pursuits and products presented by wannabe-Entrepreneurs.

There are thousands of applications received and only 50 Entrepreneurs get a chance to pitch astounding ideas to these astute investors –

  1. Mohit Goel – A 27 Year old, CEO and Promoter of OMAXE Ltd, who is leading the real estate OMAXE enterprise and emerged as the second largest group with a valuation of INR 5000 Crores in North India. He is the recipient of – ‘Young Male Entrepreneur of the Year’ by Mr. Nitin Gadkari at Infra & Realty Sutra Awards 2014; Young Achiever’s award by ABP real estate awards 2014
  2. Sudip Bandyopadhyay -Promoter of Inditrade Capital- JRG, Bima Direct, Dining Plus, Klug Tech and other Fintech initiatives, has 28 years of expertise in various areas of finance and financial services.Companies like has succeeded ITC, Reliance Securities (Reliance Money), ICI, HLL and Destimoney Securities under his leadership through strategic investment acquisition strategies.
  3. Ameera Shah – Promoter, MD and CEO of Metropolis Healthcare Limited – It’s her leadership that changed the growth map of Metropolis  from single pathology laboratory  (2002) to a multinational chain of over 125 diagnostic and more than 800 collection centres across seven countries. She has listed in Asia’s Power Business Women 2015 by Forbes Asia and honoured as The Young Global Leader by World Economic Forum 2014. Besides  managing Metropolis dynasty, she extends her leadership abilities as a secretary of the Indian Association Pathology Laboratories and co-chairperson of Federation of Indian Chambers of Commerce and Industry (FICCI) Healthcare committee.
  4. Rahul Singh – Founder and CEO of The Beer Cafe . From being a Textile engineer to being a focused Entrepreneur has made him to reach a milestone and then become an active angel investor and Mentor to food startups such as Biryani Blues, Burger Singh and Yumcheck . He is the awardee of TiE-Lumis  Partners Entrepreneurial Excellence awards 2014 and Entrepreneur India 2015 award in Food and Beverages service. He extends his mentorship as the honorary secretary of the NRAI  (National Restaurant Association of India) , is the SIG (Special Interest Group) leader at TiE for food sector.
  5. Vivek Bhargava – CEO of IProspectCommunicate 2 , is a Digital marketing Expert with 17 years spent guiding  digital strategies of brands like MTV, Newscorp, Citi bank, TCS, HDFC Bank, ClearTrip, and Reliance in both Indian and Global Markets. He has shrewd interest in data science, artificial intelligence, virtual reality, augmented reality and machine learning. He has been esteemed as the Marketer of the year and dominates digital advertising in India with his expertise.

These ground-breaking leaders are the Keepers of ‘The Vault’ who hold a crucial decision making to say Yes or No instantly. If ‘Yes’ is their answer and that will be a lucky venture, receiving as much as funding up to INR 5 Crores.

I’m so impressed to know about the genius team, who revolutionised the concept of doing business is to dive deep with passion and reach sky with their visionary thoughts .

What is expected from the newbie-entrepreneurs?

It is not about few points aspiring entrepreneurs learn from this brilliant show, but, there will be measureless case studies, experiences, in-depth project knowledge, financials, what to care for , how to penetrate into the market with a better partnership that are to be learnt and taught trough every episode. From every idea that is inclined, I get to know many insightful topics of individual businesses and their purpose , which enhances my scope of knowledge from the perception of every member thoroughly .Every single idea or topic or venture pitched before the big shots prove a thought-provoking scenario and understand the striving entrepreneurs thirst to solve common man’s paint points in daily life chaos.

What will be the most significant part would be to know the answers from the Keepers. Any outcome forms as a befitting opportunity to progress further , but not let the ventures to stop their journey to succeed. If ‘Yes’ is the result, certainly, you will know better what happens next. There’s nothing much reliance required on how a venture advances from all grounds with the help of these investors. But, if they say ‘No’, this is the time to accept the greatest challenge and make toughest changes and act upon with more energy to excel in the pursuit to reach destination of your startup vision. Now, at this juncture, it is very much necessary to learn and implement any piece of advice or a suggestion or an intriguing question posed by the team. Don’t let your spirits go down just for the purpose to ‘Win’ the show, but, try to ‘Win’ the big hearts through their collaboration of thoughts about your startup mission. And, next, try to find more interesting methodology or process or approach to turn your venture as a next big thing in the market while engaging with them. Also, give a focus on fellow startup aspirants and grasp key insights while they pitch ideas and understand what is magnificent in their proposal or what is that missing? So, here you can have an exchange of words and start a mutual support to each of your proposals . This in time develops a network of aspiring team , whom might help your project somewhere  or sometime in future. In crux, don’t make yourself to get prepared with ‘Yes’ as a welcome sign, but , think again, you can’t miss any single moment and turn it as your greatest strength to you and as well to your startup.

Now, I’m very eager and excited to watch the series to be aired on ET Now  and experience the taste of Entrepreneurial spirit from all participants and know the motivation behind their Startup ventures. For more details, one can subscribe to The Vault show on Youtube channel or to their newsletters.

So do let me know your expectations and views from The Vault or what more you want to learn from these kind of Entrepreneurial reality shows.

@StartupsFormula – Learn, Share and Grow



It’s Shradha Sharma’s founder of Yourstory media Entrepreneur formula revealed @ LinkedIn India power profile event

​A great accomplishment and privilege to participate in the live event by #linkendinindapowerprofile #Linkedinindia with #shradhasharma who revealed her Entrepreneur formula is  –“To do it and not give up and keep doing it” for my question -” What is your Entrepreneur formula that made your journey from being entrepreneur aspirant to founder of #YourStoryCo media?”

Here’s  the link to view the event: 


Top 16 Reasons why your business need Xgenplus email management solution 

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In 1990’s , ever wonder, how a simple email can enhance business and employees productivity; secure data; minimise loss of data and cut-down any errors caused by various ways and protect businesses big monies from all aspects? The answer is ‘No’ in those years ,but it is ,’Yes’, in 2016. This is possible with Xgenplus Email server product, that boosts your  business productivity to a simply advanced level, which I reviewed recently and found great experience with this excellent email management solution.

From Adobe campaign’s  recent survey on ‘Subject – Email We just can’t get enough’ reveals that email remains as a cornerstone of workplace culture as well as a powerful tool for productivity and collaboration – thirty-five percent say they prefer communicating with colleagues via email, putting it on par with face-to-face collaboration. From the article –4 Ways to Market Your Business for Freeemail is the most effective digital marketing tactic, the one that delivers the best ROI and the least difficult to execute.After all, today, email is as worth as a business and a business is as worth as an email. 

Although, in the recent years , there is a vast sway of business driven by digital social media tools – Facebook Twitter, Google+, LinkedIn , but one can’t really ignore the huge role played by a simple Email.

And the Email tops its position among any other digital communication channels available till today, in terms of – carrying  highest priority and confidential key data , decision making information, invoices, subscriptions, interview schedules, online purchase receipts, confirmation mails, password recovery management ,sign-in details, notifications and more. 

Before knowing how Xgenplus  email server is an exceptional to traditional email servers, one should ask for conventional email barriers:

  • Viruses are easily spread via email attachments (most email providers scan emails for viruses on your behalf).
  • Phishing – sending an email to user falsely claiming to be a legitimate company to scam the user into providing information, such as personal information and bank account numbers on a bogus website. The details will then be used for identity theft.
  • No guarantee the mail will be read until the user logs on and checks their email.
  • Spam mail – unsolicited email, i.e., junk mail.

Now, there’s this techno-genius product – Xgenplus email server that has come up with hallmark features to win over above major traditional email hassles and saving big businesses pockets intelligently and brilliantly with more patented loads of properties.

Xgenplus  -A revolutionised Smart Webmail :

Xgenplus smart-mailbox is a  total email management and relationship solution tool, meeting the needs of the organisations – Small Businesses, SME, Email Service Provider or Large business house, PSU or Govt, Schools and Colleges. XgenPlus has exceptional 13 years of study on the needs of unified communication tool which raised from just an email management solution to an advanced complete Enterprise solution .This mail-messenger is not a simple email and calendar application, but it’s an intellectual inbox with document storage and viewing, instant messaging, and simplified administrative control features – with their award winning and patented webmail user interface built with the latest AJAX web technology.

Here are Top 15 reasons why you need Xgenplus  in your organisation:

1.Xgenplus with Digital India Initiative:

Ministry of India has placed a proposal to email giants providers to enable users to signup in native languages (currently in hindi). Xgenplus has teamed up with Digital India (Government of India initiative),  a programme to transform India into a digitally empowered society and knowledge economy.

Recently, Xgenplus initiated this project with- IDN Email web hosting which is first of its kind in the world that beats major players like office 365, rediff, yahoo and others to extend their support to provide such IDN (Internationalisation Domain name) in local languages. Further, Xgenplus allows organisations and users to chose a desired username of an email address in their native language

Recommended article: How Xgenplus beats Gmail, Office 365 and others to bring unicode support in email, to India1

Example of IDN E-mail address by XgenPlus:

  • Hindi Email Address अ@अशोका.भारत
  • Chinese Email Address 一个@阿育王. 巴拉特 –
  • Bengali Email Address একটি@ অশোক.ভারত
  • Arabic Email Address و أشوكا @ . بهارات
  • Punjabi Email Address ਮਨੀਸ਼ @ ਅਸ਼ੋਕ. ਭਾਰਤ ਨੂੰ
  • Gujarati Email Address મનીષ @ અશોક. ભારત
  • Russian Email Address Маниш @ Ашок. Индия
  • Japanese Email Address マニッシュ@アショク。インド

2. Customisation is its core strength:

The smart webmail has not only in-built advanced features also it caters its flexibility to build specific  features to organisation needs. Xgenplus has designed such  customised email solutions to the leading PSU’s in India – BSNL and HAL .Isn’t that so advanced to advance productivity of a business with a smart email platform like XgenPlus!  

3. A Perfect fix to :

ISP , Hosting Companies , Larger Enterprise ,SMB , BPO , Colleges and Schools , Government.

4.Being an All-in-one Productivity tool is its USP:

Unleash the power of unified communication that every business needs to improve its productivity with their advanced features:

  • Manage calendar and meeting invitations
  • Resource Planning and Scheduling
  • Share Calendars
  • Schedule Tasks
  • Shared Folders

5. Security is its priority:

A secured email-management solution is the pack that any organisation carries with XgenPlus . It’s a risk-free insurance product with zero-loss data contribution, using XgenPlus  webmail to any business, which means saving millions of dollars with one-click. This intelligent email server efficiency speaks more, while retrieving the mails deleted as old as 30 years ago by using its hosting and email services. There is a list of security and it ranges from:

  • ensures protection against risk of losing any mail data and retains corporate information
  • disaster-recover plan
  • virus-free
  • spam-free

Xgenplus  uses techniques – security, encryption, validation and protection ensuring the data is safe while following its layered approach :

  • Server level features
  • Domain level features
  • User level features


6. Smart messenger: This smart Webmail takes care of any meetings or any project tasks while sending SMS and Faxes to users and conduct coordination among the team efficiently.

7. An on-the-go App: A ready to install app on IOS and Android devices, reduces the complexity of configuration and enhances user productivity anywhere and anytime.

8. Work anywhere: There’s no more burden of having a standard email access on single desktop with XgenPlus. This feature allows users to work and get your files anywhere through the Webmail interface.

9. No bulk inbox : The XgenPlus works smartly to organise your bulk emails inbox into prioritised and customised folders, shortcuts, conversation (interaction) views and the advance search.

10. Your client – Your choice: Another great astounding feature is its agility to sync with microsoft Outlook, Thunderbird and any other standards based clients that support POP/IMAP.

11. Manage large picture gallery: A mail with bulk images  and attachments is easy to view with Xgenplus viewer. The viewer allows to ‘View all images’ without further download of each image. Additionally, it is feasible to share such multiple images with other users as an album, instead of attaching images individually.

12.Digital Signature: XgenPlus has digital signature along with multiple signature facility,which gives an user another grand feature to add his various customised signatures  and images or company logo along with user emails.3

Recommended Video: Managing emails has now become easy with Xgenplus powerful features

13.Virtual Storage: Stores bulk files and allows user to send the large documents to recipients and give recipients to access those files in the form of a link instead of whole file and hence the inbox will not overload with bulky files. 

Recommended video: Benefits of Xgenplus Virtual storage

  • Reduces server load
  • Reuse files as many as times as you need
  • Fast sending and recieving of file
  • Saves bandwidth and storage
  • Manage attachment in a better way
  • Auto file version control: File Version Control feature allows users to upload same document with automatic file versioning in virtual storage, which reduces the burden to update manually file name or give version to it while system automatically change it. 
  • With virtual storage user can now allow the file recipient to update the shared file and re-upload it in user’s virtual storage

14.Chat: Online users, automatically, are able to chat with their organisation users. Also, with the integration of XMPP protocol, allows users to chat with Gmail users and other email users supporting XMPP protocol.

15.Secured folders: Secured folder gives additional security to protect confidential and very sensitive mails in this folder, which is only accessed by  a secured password.

16.Rights management: Rights button on Compose page gives user to use rights management, which defines the rights whether recipient can delete/forward/reply or print this email or not. Later, those rights can be reset after sent mail.

Here are some Screen shots explains outstanding patented features of XgenPlus 

Instant search:

Amplify your search abilities with built-in Advance search options. Search accordingly in following ways:

  1. Find in All folders / Shared Folders or specify any particular folder.
  2. Find messages even by :-
  • From,Subject,Message, To, Anywhere (any folder);
  • Attachment Name – search on the basis of attached file name in email;
  • Attachment Type – search on the basis of document type attached in email;
  • Email Size – search on the basis of email size (in Kilo bytes)
  • Email ID – Just put the unique number of the email and search;
  • Search within Attachments – Xgenplus can search keywords within documents attached into emails;
  • Search with TAG / Colour, From date – To Date


Archive of Deleted mails:

Deleted mails will never be a worry with Xgenplus advance search for deleted mails as “archive of deleted mails”. It is not something archived from  Trash folder, but it is the other way to get your emails back from permanently deleted. And categorise into user defined folders.


Step 1: Search for an email deleted permanently in Advance search


Step 2: After finding the deleted mail, there’s an option to restore mail(s) to Trash


Step 3: Mail(s) are restored to Trash


Step 4: Designate the mail to your desired folder

Merge/ De-merge e-mail account full/ folders basis:

Ever imagine the fusion of two bulk mail accounts possible?  And, the merging process takes like snap with Xgen plus merging feature. The hassle-free feature allows administrator to select the Source account and destination account to move an account of a previous employee or grant access to specific folders in a snap.Merge-Mails4

Step 1: Administrator selects source account and target account


Step 2: Select a subsequent option to merge items – 1. Email with Folders 2. Only inbox and sent


Step 3: Pops-up select folders option to be merged into target account


Step 4: Continues merging process


Step 5: Completes Merging process

Automated Inward Routing (AIR) -A Customer Support management tool:

Another superior patented feature dedicated to customer care support team or any other large business outsourcing organisation.

  1. AIR system gives exceptional access to check if all customer emails are handled effectively ( which means AIR takes utmost care of every small issue faced by customer query or enquiries  reaching specific agent and resolve relevant issues by specific agent).
  2. All agents can follow and track all the emails received in the customer care mailbox
  3. There’s specially curated feature helps to assign the specific emails to different Customer care agents and find out which agent replied to relevant customer enquiries.
  4. Performance monitoring Feature: Work load is intelligently coordinated and channelised equally among the customer care agents and monitor the performance of different agents.

Following steps narrates you the potential of Xgenplus in-built assignment module:

  • Customer care admin creates a rule in customer care account to forward all incoming mails to Customer care group
  • Mails coming to Customer care agent mailbox are automatically assigned to different agents on Round robin basis
  • Agents can view their assignments in their mailbox through assignments tab
  • Agents can work on the assignments, send replies, add notes and tags for the assignments and even view the history of each assignment individually
  • Replies to the assignments are sent through Customer care account and not through agent’s account
  • Any mail coming in response to any agent’s reply will automatically be assigned to that particular agent
  • Customer care admin can monitor the work load and performance of each agent through admin tab.

Recommended: Find more illustration on AIR elaborately from the video

Personalised Group Email:

There’s no more bulk action required to send mail to tons of email id’s with Personalised group email. The very feature allocates single email id to replace thousands of contacts, which boosts businesses efficiency to new scale.


Step 1: Go to Compose option


Step 2: Choose a personalised group ( Grouping tons of email contacts)

Personalized-Group-Mail3Step 3: Now compose your content to reach thousands of contacts with one click


Step 4: With one click your email has reached to thousands of contacts


Step 5: Your email received by a recipient

PGP (Pretty Good Privacy) Encryption:

This Public-private key cryptography system incorporated, helps to integrate the use of encryption in user tasks , such as electronic mail protection and authentication   and protecting files on a email server.

User gets passphrase key to create security to all the mails  and increase productivity and data privacy. Next, Anti-spam and Anti-virus features allow user to have secured flow of messages and protection against unknown sources.


User gets generated passphrase key from Generate option


Antispam gives the user to choose the type of mails to be received


Security option gives authenticated attempt to user through SMS

Schedule Email:

Delivering a right message with your employees at right point of time can propel the business growth exponentially .Now reminders or compliances or greetings will be delivered smartly – at your specific time, date and day, while integrating business’s stakeholders communication (meetings, tasks, greetings and reminders)  appropriately. Schedule email allows user to set reminders for meetings, tasks, send emails  etc. The very same mail or SMS or Pop up can set up to 9 reminders (delivering the same message) for multiple times. Thus, bringing great functionality to schedule mails and system messages with one-click and not missing to deliver significant messages at right time.


Compose your email and select a relevant date  and time



Select a task option and schedule mail on a specific date, time and day through – Email to, SMS to, PopUp



Finally your email is scheduled

Share email with notes:

Forwarding mails is no more a conventional methodology with Xgenplus, but it is innovative process to share, notify and engage in personal data management reducing Server load and enhancing cost effectiveness of clients.


Step 1: Compose a message to be shared


Step 2: Share your message with another user and with allowed ‘ Delete , Reply, Forward and Further Sharing options’


Step 3: Your mail shared with your allowed permissions


Step 4: Notification pops up at recipient’s mail about shared mail



Step 5: Recipient’s Inbox too pops up immediate notification on Shared mail


Step 6: Receipient user can add notes related to email and allow users to reply over it


Step 7: Sender user can contribute further points to the shared notes


Step 8: Notification pops up once the other user adds notesShare-email-with-Notes9

Step 9: Note content sent successfully


Step 10: User can view the notes sent in the inbox


Step 11:Information shared with notes is saved and viewed in the mail

Smart send:

Composing mail smartly is possible with Xgenplus by setting priority, executing rights management ( Do not reply, Do not forward, Do not delete, Do not print) , Delivery  report, send a scheduled  email or attaching events,read receipt, Reply awaited, save to designated folder.


Xgenplus has come up with some revolutionised  compose mail feature  to take away burden of sending mails to multiple contacts with  single click domain broadcast feature. It serves the purpose to have single domain for group of contacts.


Country level access control:

Big organisations and governments get massive benefit with Country level access control, which facilitates two levels of permission – 1. Domain level 2. User level.

Domain level: This feature gives admin to make a specific domain ( accessible in to specified countries ( A, B,C, D) only. An user logged in to the domain outside  the listed countries ( A, B, C, D) will not have access and vice versa.

User level: Admin has right to set user defined access control. Here admin allows a user to be logged in to a domain within specified country ( while the domain  has the accessibility to A,B,C,D countries)


Digital Signature with multiple signature option:

multiple signatureUser can compose a mail with a message opting for signature 1

multile signature 2

User opts for signature 2 using multiple signature option for the mail

My Take:

Overall, I’m pleased with Xgenplus superior email server along with its management productivity solution features . Xgenplus took care of plenty of requirements for any organisation that would expect of – cost effectiveness involved with data sharing feature and reducing server load ; securing data permanently deleted much months/years back, merging potentiality of two accounts; sending tons of personalised mails in one click; ultimate schedule mail option designed for specific compliances and greetings; composing mail smartly by incorporating  – priority, rights management, delivery report, sending scheduled email or attaching events, read receipt, reply awaited; country level access control at user level and domain level; in-built security and PGP encryption against phishing and virus; extraordinary AIR (Automated Inward Routing) module quality to address the needs of customer support management team; excellent Broadcast option delivering mail to multiple contacts in a single click;

After all, there is still more to come from Xgenplus email unified communication and thriving to give more than ever imagined by any business or institution. I highly recommend this product as a must-have productivity email server and get an inherited data-protected property.

And the bottom line is that, a business gets all it wants from this smart-email package and earns more efficiency ever before with their patented features and modules and protecting priceless data unprecedentedly.

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